Terms of Service

1. Acceptance of Terms

By accessing and using GrindWell Coaching Hub ("GrindWell", "we", "our", or "the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Description of Service

GrindWell is a marketplace platform that connects competitive junior golf coaches with parents seeking coaching services. We provide scheduling, payment processing, session documentation, and communication tools.

3. User Accounts

3.1 Coach Accounts

• Coaches must be at least 18 years old
• Coaches are responsible for maintaining accurate profile information
• Coaches must have appropriate qualifications and insurance
• Coaches are independent contractors, not employees of GrindWell

3.2 Parent Accounts

• Parents must be at least 18 years old
• Parents are responsible for athlete information accuracy
• Parents must supervise minors during lessons

4. Payments and Fees

4.1 Platform Fees

GrindWell charges an 8% platform fee on each booking. This fee is deducted from the coach's earnings before transfer.

4.2 Payment Processing

All payments are processed through Stripe. By using GrindWell, you agree to Stripe's Terms of Service. Parents pay at time of booking. Coaches receive payouts according to their Stripe Connect agreement.

4.3 Refunds and Cancellations

• Cancellations 24+ hours before lesson: Full refund
• Cancellations within 24 hours: No refund (unless coach agrees to reschedule)
• Coach no-shows: Full refund to parent
• Weather cancellations: Decided by coach, typically full refund or reschedule

5. Prohibited Conduct

You may not:

• Use the Platform for any illegal purpose
• Attempt to circumvent platform fees by taking payments off-platform
• Harass, abuse, or harm other users
• Post false or misleading information
• Interfere with the Platform's operation
• Scrape or copy content without permission

6. Liability and Disclaimers

6.1 Platform Disclaimer

GrindWell is a marketplace platform. We do not employ coaches and are not responsible for their conduct, qualifications, or the quality of their services. Coaches are independent contractors.

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRINDWELL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

6.3 Assumption of Risk

Sports coaching involves inherent risks. Parents and athletes assume all risks associated with participation in coaching sessions. Coaches must maintain appropriate liability insurance.

7. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is owned by GrindWell or its licensors. You may not reproduce, distribute, or create derivative works without written permission.

8. Privacy

Your use of the Platform is subject to our Privacy Policy.

9. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.

10. Dispute Resolution

Any disputes arising from these Terms or use of the Platform shall be resolved through binding arbitration in accordance with the laws of the State of Texas, USA.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at: support@grindwell.ai

By using GrindWell, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.